It is their advertising slogan and from our experience it is very true.
Today we flew with them on SQ335 from Paris to Singapore aboard an A380 and once again we were very impressed with their service:
Pleasant staff- 👍🏼
No fuss boarding - 👍🏼
Hot towels before take off - 👍🏼
Reasonable (for airline food) lunch & breakfast - 👍🏼
Inflight entertainment selection - 👍🏼
Travel kit provided - 👍🏼
Hot towels before breakfast - 👍🏼
Despite the accolades that Air NZ seem to receive in our experience Singapore Airlines beats them hands down.
We were seated in the upstairs cabin which because of the small numbers in the cabin meant that staff were always available to attend to passengers as required.
The flight which was scheduled for 12 hours 50 minutes only took 12 hours which though quick for the route is quite long enough.
We left Paris at noon and landed in Singapore at 6.15am the next day so from approx. above the Caspian Sea to Singapore was in darkness which allowed at least one of us to get some sleep if only for a short time.
We were fortunate to have a row of 4 seats with the other 2 seats vacant so we were able to stretch out and be more comfortable than usual.
To enjoy the service one has however to go through an airport and in that regard Charles de Gaulle leaves a lot to be desired.
There are 3 terminals (1,2 & 3) with Terminal 2 made up of 2A, 2B, .......2G and is a behemoth.
We left the hotel and walked to Terminal 3 and from there took the train to Terminal 1 - moving around with 4 suitcases and using escalators is not easy for us oldies and it is made harder because some idiot decided that the concrete floors/walkways would be better rutted than smooth so that it would challenge passengers who were wheeling suitcases around.
There is nothing pleasant about the interior of the Terminals - best described as stark - and the shops are not available until you have passed through Customs and then there are only high end shops such as Hermes and Gucci and no more than around 12 in number.
One certainly wouldn't want to spend too much time here and a transiting stop of 2 or so hours would be a right royal bore - it was good to board the plane!
Singapore as we have come to expect was mid twenty temperature and after collecting luggage etc., getting some SGD from the money machine we took a taxi to the hotel hoping that we would be able to book in even though it was 7.00a.m but no such luck, however our booking entitled us to use the Premier Club Lounge and we were even offered breakfast.
As I write this post we are still sitting in the lounge and are hopeful of having a room by 10, if not I guess we will go for a walk outside once the city livens up which from past experience is around 10.
How long we will be active today is problematic as by days end we will not have seen a bed for 32 hours.
This weekend the F1 circus is in town with the first practice being on Friday the day we leave - a pity I didn't know when we made the booking 10 or so months ago as I would have extended our stay by a few days and gone to at least one of the days.
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